The survey found that:

• 97% agreed that patients had become more demanding over recent years (52% agreed strongly).
• 51% had had a complaint or claim against them in the last two years, up from 43% from a Medix survey 2 years earlier.
• 81% agreed that they tended to practice defensive medicine.
• 85% said that their tendency to practice defensive medicine had increased in recent years -- 37% said it had increased a lot.
• 47% said that defensive medicine decreased patients' quality of care
• 76% said that defensive medicine made them feel worse about medical practice (22% said a lot worse).
• On the proposition that the "current culture of complaint, litigation and compensation could affect the viability of the NHS", 93% agreed -- and 47% agreed strongly.
  

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